Returns & Exchanges

K-Swiss US offers a 30-day return window for all unworn and unwashed items in their original packaging to ensure complete satisfaction with your purchase. Please note that a standard shipping fee may be deducted from your refund for use of our prepaid return labels.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.

2

Print Your Label

Choose between a refund to your original payment method or an exchange, then download and print the provided prepaid USPS shipping label.

3

Pack Your Items

Place the items in their original shoe box and secure them inside a sturdy shipping carton, ensuring all original tags are attached.

4

Ship and Track

Drop off your package at any authorized USPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing